Thank you for shopping with Sruthys World. We are committed to delivering your favorite cosmetic and personal care products to your doorstep with care and efficiency. Please read our shipping policy carefully to understand how we handle orders and deliveries across India.

1. Shipping Coverage

We currently ship across all states in India using the reliable and extensive network of India Post. Our goal is to reach every corner of the country, including remote and rural locations.

2. Delivery Timeline

• Orders are processed within 24 to 48 hours after successful payment confirmation.

• Once processed, your order is dispatched through India Postal Service.

• Estimated delivery time is up to 10 business days from the date of order confirmation.

• Delivery timelines may vary based on your location, weather conditions, postal delays, or public holidays.

3. Shipping Charges

• Shipping charges are automatically calculated by our system based on:

  • Delivery PIN code

  • Total weight of the items in your cart

• These charges are displayed during the checkout process before payment.

• We strive to keep shipping rates fair and transparent.

4. Order Tracking

• Once your order is shipped, we will share a tracking number and link via email or SMS, enabling you to track your parcel on the India Post website.

• Please allow 24–48 hours for the tracking information to be updated after dispatch.

5. Delivery Address & Issues

• Please ensure that you provide a complete and accurate delivery address including:

  • House number/building name

  • Street/area

  • City, State, and PIN code

  • A valid phone number

• Sruthys World will not be responsible for delays or losses due to incomplete/incorrect address details.

• In case of failed deliveries due to such issues, re-shipping charges may apply.

6. Delays or Exceptions

• Though we aim to deliver within 10 days, unforeseen events such as natural disasters, political unrest, or postal delays may cause exceptions.

• We will notify you of any significant delays and assist in resolving the issue promptly.

7. Contact Information

For any shipping-related queries or concerns, please contact us at:

• 📍 Address: 75FF+5X5, Vallomparambath Panikkassery House, Panangad PO, Panangad, Kerala 680665, India

• 📞 Phone: +91 6238 953 410

• 📧 Email: sruthysworld2022@gmail.com

We appreciate your trust in Sruthys World. Thank you for choosing us!